Choose from a Wide Variety of Presentations.
Am I The Leader I Need To Be?
Ever wonder if you have what it takes to be an effective leader? This program identifies the 11 qualities all genuine leaders seem to possess. During this session we will measure your propensity to lead and give you a push in the right direction to improving your leadership quotient. So, whether you’re leading you’re a business, your church group, little league team, or the people in the parts department at your plant, this session is ideal for anyone who has the need and desire to lead others.
The New Employee’s First 30 Days
Ever wonder how your newest associates are really treated during their first 30 days on the job? Sure, you have an idea. This session will showcase the good, the bad, and the very ugly ways we introduce new associates to our world. You’ll see that we are more the culprits than the victims when it comes to new associate turnover.
Cover All Four Bases to Achieve Superior Customer Relations
Superior service is something customers expect from the businesses they patronize. Yet, rarely does even the most mundane customer service program, such as walking customers to an item they are looking for achieve 90% compliance at store level. Why? This session explains how to avoid these mistakes and achieve the distinctly powerful competitive advantage of superior customer relations.
